Privacy policy

At Heritage and Porcelain, we place great importance on the protection of your personal information. This policy explains how we collect, use, and protect your data when you use our website or services.

1. Information Collection
We may collect the following information when you use our website or place an order:

Name and contact information (address, email, telephone number)
Payment information (securely processed by our payment provider)
Shipping information
Order History
Browsing Information (via cookies or analytics tools)

2. Use of Information
Your information is used solely to:

Process and deliver your orders
Communicate with you about your purchases or our services
Improving your experience on our site
Complying with our legal and tax obligations

3. Sharing Information
We never sell, rent, or exchange your personal data.
We only share certain information with:

Our payment providers (e.g., Stripe, PayPal)
Our delivery services (e.g., Canada Post, UPS, FedEx)

These third parties only have access to the data necessary to perform their services.

4. Data Security
We take technical and organizational security measures to protect your data against unauthorized access, loss, or disclosure.

5. Cookies
Our site uses cookies to improve your experience (e.g., keeping your shopping cart active, analyzing site traffic). You can manage or disable cookies through your browser settings.

6. Data Retention
We retain your information only for as long as necessary to perform the services and to meet our legal obligations.

7. Your Rights
You have the right to:

Access your personal data
Request its correction or deletion
Withdraw your consent to the processing of your data (to the extent permitted by law)

To exercise your rights, contact us at [your email/contact].

8. Policy Changes
We may update this privacy policy as needed. Any changes will be posted on this page with an update date.